01Agreement to these terms
These terms of service ("Terms") govern your use of the website at unknwnai.com (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you don't agree with them, please don't use the Website.
If you use the Website on behalf of a company or other organisation, you confirm you have authority to accept these Terms on its behalf, and "you" includes that organisation.
02About us
The Website is operated by UnknwnAI Ltd ("UnknwnAI", "we", "us", "our"), a company registered in the United Kingdom with its registered office at Suite G05, Regus, Malthouse Avenue, Cardiff Gate Business Park, Cardiff CF23 8RU, United Kingdom. You can reach us at team@unknwnai.com.
03Using the website
You may use the Website for lawful purposes only. In particular, you agree not to:
- Use the Website in any way that breaches applicable law or regulation;
- Attempt to gain unauthorised access to the Website, its servers, or any connected systems;
- Introduce viruses, malware, or other technologically harmful material;
- Use automated tools to scrape, harvest or bulk-extract content or data from the Website beyond what search engines ordinarily do;
- Overload, disrupt or interfere with the Website's operation or security;
- Submit false, misleading or unlawful content through our forms or chat assistant;
- Impersonate any person or organisation, or misrepresent your affiliation with one.
We may suspend or restrict access to the Website for anyone who breaches these Terms.
04Intellectual property
The Website and everything on it — text, design, graphics, logos, product names (including UnknwnAI, Chronos, MindSight and Abstract), code and layout — are owned by or licensed to UnknwnAI and protected by intellectual-property laws.
You may view, download and print pages from the Website for your own internal, non-commercial reference. You may not otherwise reproduce, modify, distribute or republish any part of the Website without our prior written consent. Nothing in these Terms grants you any licence to our trademarks or branding.
05Website content
The content on this Website is provided for general information about UnknwnAI and what we build. It is not professional advice of any kind — technical, legal, financial, medical or otherwise — and you should not rely on it as such.
Healthcare note. Descriptions of our healthcare products (such as Chronos and MindSight) are marketing information only. Nothing on this Website is medical advice, a medical device, or a substitute for the judgement of a qualified healthcare professional. Screening and decision-support capabilities described here operate under separate agreements with the responsible healthcare organisations.
We work hard to keep the Website accurate and up to date, but we make no guarantee that content is complete, current or error-free. Figures such as delivery timelines, statistics and case-study results reflect specific engagements and are illustrative — they are not a promise of the same outcome for you.
06Our products & services
Information on the Website about our products and services — including descriptions, timelines, processes and any indicative pricing — is an invitation to get in touch, not a contractual offer.
Any engagement with UnknwnAI is governed exclusively by a separate written agreement signed by both parties (a master services agreement, statement of work, licence, or similar). If anything on this Website conflicts with a signed agreement, the signed agreement wins.
07The chat assistant
The Website includes an automated chat assistant ("Aria") to help you find information and leave your details. It is an automated tool, not a human, and its responses are provided for convenience only — they may be incomplete or imprecise, and they do not create any commitment on our part. Anything important should be confirmed with our team directly.
Details you choose to submit through the assistant are handled as described in our Privacy Policy.
08Third-party links
The Website may contain links to third-party websites and services. These are provided for your convenience only — we don't control them and aren't responsible for their content, availability or practices. Linking to them doesn't imply our endorsement.
09Availability & disclaimers
The Website is provided "as is" and "as available". We don't guarantee that it will always be available, uninterrupted or free of errors, and we may change, suspend or withdraw any part of it at any time without notice.
To the fullest extent permitted by law, we exclude all implied conditions, warranties and representations that might otherwise apply to the Website or its content.
10Limitation of liability
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so — including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
Subject to that, to the fullest extent permitted by law:
- We are not liable for any loss or damage arising from your use of, or inability to use, the Website or your reliance on its content;
- We are not liable for loss of profits, business, revenue, anticipated savings, goodwill or data, or for any indirect or consequential loss;
- We are not liable for loss or damage caused by viruses or other harmful material that may infect your equipment due to your use of the Website.
Liability arising under a signed services agreement is dealt with in that agreement, not these Terms.
11Privacy
Your use of the Website is also subject to our Privacy Policy, which explains what personal data we collect and how we look after it.
12Changes to these terms
We may revise these Terms from time to time. The "Last updated" date at the top shows when they last changed, and the version published here applies from that date. By continuing to use the Website after changes take effect, you accept the revised Terms.
13Governing law
These Terms, their subject matter and formation are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising from them, except that if you are a consumer you may also be entitled to bring proceedings in your country of residence.
